Last Updated: 30 October 2025

1. Introduction

This Privacy Policy describes how Signature Crest Homes Ltd (“we,” “us,” or “our”) collects, uses, and protects your personal data when you visit our website, (the “Website”), or otherwise interact with us. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. About Us (Data Controller)

For the purposes of the UK GDPR, the data controller is:
•Company Name: Signature Crest Homes Ltd
•Company Registration Number: 15417607
•Registered Address: C/O CMB Partnership Limited, 7 Wey Court, Mary Road, Guildford, United Kingdom, GU1 4QU
•Email:
•Phone: 07342 173 032

3. What Personal Data We Collect

We may collect and process the following types of personal data:
Data Category
Examples of Data Collected
Contact Information
Name, email address, phone number, and location.
Inquiry Details
Information you provide in the message area of our contact form, including details about your project requirements.
Communication Data
Records of your correspondence with us, whether by email, phone, or through our website.
Website Usage Data
Information about how you use our Website, such as your IP address, browser type, operating system, referral source, pages viewed, and the duration of your visit. This is primarily collected through cookies.
Cookie Data
Information collected via cookies and similar technologies. Please see our “Cookies and Tracking Technologies” section below for more details.

4. How We Use Your Personal Data

We use your personal data for the following purposes:
•To Respond to Your Inquiries: To provide you with information, quotes, and services that you request from us.
•To Provide Our Services: To manage and fulfill our contractual obligations to you for construction, roofing, or landscaping projects.
•For Customer Service: To communicate with you about your project, answer your questions, and provide support.
•To Improve Our Website: To analyze how our Website is used, allowing us to improve its functionality and user experience.
•For Marketing Purposes: With your consent, we may send you marketing communications about our services that may be of interest to you.
•To Comply with Legal Obligations: To meet our legal and regulatory requirements.

5. Legal Basis for Processing Your Data

Under UK GDPR, we process your personal data on the following legal bases:
•Consent: Where you have given us your explicit consent to process your data, such as for marketing purposes or the use of non-essential cookies.
•Contract: Where processing is necessary for the performance of a contract with you (e.g., to provide you with a quote or carry out a project) or to take steps at your request before entering into a contract.
•Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving our services, managing our business, and ensuring the security of our Website, provided these interests are not overridden by your rights and interests.

6. Data Sharing and Third Parties

We do not sell your personal data. We may share your data with the following categories of third parties to help us run our business:
•Service Providers: Companies that provide services to us, such as website hosting (Dead On Digital), IT support, and analytics platforms (e.g., Google Analytics).
•Professional Advisors: Our accountants, legal advisors, and other professional consultants.
•Regulatory Authorities: Government authorities, law enforcement, and regulators where required by law.
We ensure that all third parties with whom we share your data respect its security and comply with the law.

7. Data Security

We have implemented appropriate technical and organizational security measures to protect your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.

9. Your Data Protection Rights

Under the UK GDPR, you have the following rights in relation to your personal data:
•The right to be informed: You have the right to be informed about how we collect and use your personal data.
•The right of access: You have the right to request a copy of the personal data we hold about you.
•The right to rectification: You have the right to have inaccurate personal data rectified or completed if it is incomplete.
•The right to erasure: You have the right to request the deletion of your personal data in certain circumstances.
•The right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
•The right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
•The right to object: You have the right to object to the processing of your personal data in certain circumstances.
•Rights in relation to automated decision-making and profiling: You have the right not to be subject to a decision based solely on automated processing.
To exercise any of these rights, please contact us using the details provided in the “How to Contact Us” section.

10. Cookies and Tracking Technologies

Our Website uses cookies to enhance your browsing experience, serve personalized content, and analyze our traffic. Cookies are small text files stored on your device. We use the following types of cookies:
•Necessary Cookies: Essential for the basic functionalities of the site.
•Functional Cookies: Help perform certain functionalities like sharing website content on social media.
•Analytical Cookies: Used to understand how visitors interact with the website.
•Performance Cookies: Used to analyze the key performance indexes of the website.
•Advertisement Cookies: Used to provide visitors with customized advertisements.
You can manage your cookie preferences at any time through the cookie consent banner on our Website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

12. How to Contact Us

If you have any questions about this Privacy Policy or our data protection practices, or if you wish to exercise any of your rights, please contact us at:
Signature Crest Homes Ltd C/O CMB Partnership Limited 7 Wey Court, Mary Road Guildford, United Kingdom, GU1 4QU
Email: Phone: 07342 173 032
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ().